PRODUCTS & PROJECTS

Software made for
specific jobs.

Practical systems for customer experience, business operations, connected assets and digital services.

OUR PORTFOLIO

Products with a clear place in the workflow.

From customer conversations and ordering journeys to factory monitoring and internal controls, each product is designed around a practical business task.

01

Customer & AI systems

Customer-facing software for guidance, conversation and service operations.

Chatbot management interface
02AI & automation

CamID ADD-ON

A conversational integration combining chatbot, Q&A and ChatGPT capabilities for customer service.

  • Chatbot conversations
  • Knowledge Q&A support
  • Third-party AI integration
VNPT Money mobile service interface
03Business systems

VNPT Money Tooling

Management and reporting tooling developed for personal-customer service operations.

  • Customer information management
  • Operational reporting
  • Structured service visibility
02

Operations & enterprise systems

Control, monitor and manage the workflows that keep critical services moving.

Industrial SCADA monitoring dashboard
04Connected operations

SCADA-CTO24

An equipment management system focused on observing and responding to operational status.

  • Equipment management
  • Operational status monitoring
  • Control-room workflow
Automated sorting system monitoring interface
05Operational monitoring

JOZO Monitoring

Monitoring support for sorting-system operations and the processes around them.

  • Sorting-system oversight
  • Operational signal visibility
  • Process monitoring support
Internal controls management dashboard
06Enterprise management

ICFR System

An internal process and control system for structured, accountable enterprise workflows.

  • Internal process management
  • Control-oriented workflows
  • Structured accountability
Wireless network resource visualisation
07Network systems

RIM-RAN Testing

Wireless network resource management testing for dependable infrastructure work.

  • RAN resource testing
  • Network system validation
  • Infrastructure support
03

Digital platforms

Focused digital products for everyday service, content and commerce workflows.

Gym management system dashboard
08Vertical software

Gym Management

A management system for everyday gym operations and member administration.

  • Member administration
  • Daily operations support
  • Gym service workflows
Restaurant discovery mobile application
09Mobile product

Dining Discovery App

A restaurant and promotion information search application for discovery on the go.

  • Restaurant information search
  • Promotion discovery
  • Mobile-first user journey
Content management platform interface
10Web platform

Content Platform

A platform that helps teams create, structure and publish information with confidence.

  • Content creation workflows
  • Structured publishing
  • Team content management
Online ordering website interface
11Commerce

Goods Ordering Website

A web-based product-ordering experience designed around a clear customer journey.

  • Online product ordering
  • Clear purchase journey
  • Web commerce foundation

PRODUCT PARTNERSHIP

Need a product built around your workflow?

We can help shape the idea, plan the system and build the delivery-ready solution.

Talk to SMAI